rivalry Privacy Policy – How Your Personal Data Is Handled

Full Privacy Policy

1. Information We Collect

When you register for a rivalry account, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the course of your use of the platform, we also collect transactional data such as deposit and withdrawal records, wagering history, and payment method details. Technical data — including your device type, browser, IP address, and session activity — is automatically gathered to ensure platform security and a smooth mobile experience. We may request identity verification documents, such as a government-issued ID, to comply with applicable regulatory requirements. All data collection is limited to what is reasonably necessary to operate the platform and serve you well.

2. How We Use Your Information

rivalry uses your personal data to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We use transactional and behavioural data to personalise your experience, serve relevant promotions, and improve the overall quality of the platform for Philippines members. Your contact details allow us to send account notifications, security alerts, and — where you have opted in — updates about new promotions and features. We analyse aggregated, anonymised data to understand how members use rivalry and to make product improvements. rivalry does notsell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Sharing of Your Information

rivalry may share your personal data with trusted third-party service providers who assist in operating the platform — such as payment processors, identity verification providers, and IT infrastructure partners. These partners are bound by strict confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. In the event of a corporate restructure or acquisition, your data may be transferred to a successor entity, subject to the same privacy protections described here. rivalry will never share your personal data with unrelated third parties for advertising or marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

rivalry uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how members navigate the platform. Essential cookies are necessary for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most used and where improvements can be made — this data is processed in aggregate and does not identify you individually. You can manage non-essential cookies through your browser settings, although doing so may affect some platform features. Continued use of rivalry.wine after being informed of our cookie use constitutes your consent to cookies being placed on your device in line with this policy.

5. Data Retention

rivalry retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable law and regulatory obligations. Transactional records and account data may be kept for a minimum period to satisfy financial record-keeping requirements relevant to the Philippines. Where you request account closure, rivalry will delete or anonymise your personal data as soon as it is no longer required for legal or operational purposes. Certain data may be retained in an anonymised form for analytical purposes even after account closure. If you have specific questions about how long particular categories of your data are retained, you may contact our support team at [email protected].

6. Security of Your Data

rivalry applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include encrypted data transmission, secure server infrastructure, and access controls limiting who within our organisation can view your account information. Payment details processed through the rivalry platform are handled by PCI-DSS compliant payment partners and are never stored in full on rivalry's own systems. We regularly review our security practices to keep pace with evolving threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and you should also take steps to protect your account — including using a strong password and not sharing your login credentials with anyone.

7. Your Rights as a Philippines Member

As a member based in the Philippines, you have the right to request access to the personal data rivalry holds about you, and to ask for corrections if any information is inaccurate or incomplete. You may also request the deletion of your account and associated personal data, subject to any legal retention obligations that apply. If you have consented to receiving marketing communications, you can withdraw that consent at any time by updating your account preferences or contacting support. rivalry will respond to any data rights request within a reasonable timeframe. To exercise any of these rights, please reach out to our support team by email at [email protected].

8. Children's Privacy

rivalry is strictly for adults aged 21 and over. We do not knowingly collect personal data from anyone below the minimum age requirement. If we become aware that personal data has been collected from an underage individual, that account will be closed immediately and the data deleted. Parents or guardians who believe a minor may have created a rivalry account are encouraged to contact us at [email protected] so we can investigate and act promptly. rivalry takes its age verification obligations seriously and applies verification checks at registration to support this commitment.

9. Changes to This Privacy Policy

rivalry reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will take reasonable steps to notify registered members — which may include a notice displayed on the platform or a communication sent to your registered email address. The date at the top of this page indicates when the policy was last updated. Your continued use of rivalry following any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always informed about how your data is handled.

Last updated: January 2025. This Privacy Policy applies to all Philippines members of rivalry.wine.