At rivalry, gaming should always be an enjoyable activity — not a source of financial stress or harm. This page outlines the tools and resources available to Philippines members to help you stay in control of your gaming habits every step of the way.
rivalry provides practical account controls so Philippines members can set personal boundaries and game at a pace that works for them.
You can set a daily, weekly, or monthly deposit cap directly from your rivalry account settings. Once a limit is in place, it takes effect immediately and cannot be raised without a mandatory cooling-off period. This gives you a hard financial boundary that stays in place even during impulsive moments. Limits are denominated in Philippine pesos (PHP) so they map directly to your real budget. If you are ever unsure what limit is right for you, start conservatively — you can always review it after a period of stable play.
Long sessions can make it easy to lose track of time, which is why rivalry offers session time reminders that alert you when you have been playing for a set duration. You can configure these reminders from your account dashboard before your next session. When the reminder triggers, you will receive a clear on-screen notification giving you the option to continue or step away. Taking regular breaks is one of the most effective habits for keeping gaming recreational rather than compulsive. This feature is available to all registered Philippines members at no cost.
If you feel you need a short pause from gaming, rivalry's Take a Break option lets you suspend access to your account for a defined period — from 24 hours up to several weeks. During a break, your account remains secure and your balance is untouched, but you will not be able to place bets or access casino-style games. This is a voluntary, self-managed tool designed to give you breathing room without permanently closing your account. Once the break period expires, access is automatically restored so you can return when you are ready.
For members who feel their gaming has become difficult to manage, self-exclusion allows you to close your rivalry account for an extended period of six months or longer. Once a self-exclusion is activated, it cannot be reversed until the full exclusion period has elapsed. rivalry will also suppress any marketing communications to you during the exclusion period. To request self-exclusion, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request" and your registered email address. We take these requests seriously and process them promptly.
Your rivalry account includes a full transaction and gaming history so you can review exactly how much you have deposited, wagered, and withdrawn over any time period. Checking your history regularly is a healthy habit that keeps your gaming activity transparent to yourself. If you notice patterns that concern you — such as increasing deposit frequency or chasing losses — that is a signal worth taking seriously. Your activity history is available at any time from your account dashboard with no delay. rivalry believes informed members make better decisions, which is why this data is always accessible.
rivalry is strictly for adults aged 21 and above in the Philippines. All accounts go through an identity verification process at registration to confirm that members meet the minimum age requirement. If you share a device with younger household members, we recommend using the PIN lock or private browsing features on your phone to prevent accidental access. rivalry will never knowingly allow underage individuals to open or operate an account. If you suspect a minor has accessed a rivalry account, please contact our support team immediately so we can investigate and act.
Recognising early warning signs is the first step toward getting back on track. Here are some signals to watch out for.
If any of the above signs resonate with you, it is important to take action sooner rather than later. The first step is to use the self-management tools in your rivalry account — setting a deposit limit or activating a break period can make a meaningful difference right away. Talking to someone you trust, whether a friend, family member, or a professional counsellor, is also a powerful way to get perspective and support. You do not have to face this alone, and seeking help is a sign of strength, not weakness. rivalry is committed to supporting every Philippines member who reaches out.
For immediate help, consider contacting a local support organisation in the Philippines. The National Council on Problem Gambling Philippines and similar bodies provide confidential advice and referrals to trained counsellors who specialise in gambling-related concerns. You may also contact rivalry's support team at [email protected] at any time — we will listen without judgement and point you toward the right resources. Remember that your well-being matters more than any bet.
Read Our FAQrivalry builds responsible gaming into the platform at every level — not just as a legal obligation, but because it is the right thing to do for our Philippines community.
rivalry makes all odds, terms, and game rules clearly visible before any bet is placed. We never use misleading promotions or language that overstates the chance of winning. Every Philippines member deserves straightforward information so they can make genuinely informed decisions about their gaming. Our terms and conditions are written in plain language, not legalese, and are always accessible from the footer of every page. If something is unclear, our support team is ready to explain it in full.
Preventing underage access to gambling products is a non-negotiable priority for rivalry. Our registration process includes identity verification steps designed to confirm that every new member in the Philippines meets the minimum age of 21. We do not allow account transfers or the sharing of login credentials, and accounts that show signs of underage use are investigated and closed immediately. rivalry also avoids any marketing content that could appeal specifically to minors, including imagery or language associated with youth culture. Protecting young people is a responsibility we take seriously at every level of the platform.
Every member of the rivalry support team is trained to recognise potential signs of problem gambling and to respond with empathy and professionalism. If a team member notices patterns of concern — such as repeated large deposits or requests to override limits — they are empowered to reach out proactively and share available resources. rivalry regularly reviews its responsible gaming policies to make sure they remain current with best practices in the industry and with guidance from relevant Philippines regulatory bodies. We see responsible gaming not as a box to tick, but as a genuine ongoing commitment to our members and their families.
Our support team is available to assist Philippines members with account limits, break requests, or anything else related to responsible gaming. Reach us at [email protected] or browse our FAQ for quick answers.